North Shore residents losing patience as they remain without power a week after Isaias

PSEG Long Island President and Chief Operating Officer Dan Eichhorn says everyone should have power back by the end of day Wednesday.

News 12 Staff

Aug 11, 2020, 10:21 AM

Updated 1,348 days ago

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As of Tuesday, PSEG Long Island is reporting that about 25,000 customers are without power – and some residents across the North Shore feel they have been forgotten.
President and chief operating officer Dan Eichhorn says everyone should have power back by the end of day Wednesday - a deadline that's been pushed back multiple times.
Last week, PSEG said it had expected most customers to have power restored by Saturday, but later said that the restoration jobs were more overwhelming than expected.
State Sen. Jim Gaughran, who has been vocal about PSEG in the wake of Isaias, is now calling for the termination of both the president of PSEGLI and the CEO of LIPA.
News 12 Long Island's Caroline Flynn traveled across the North Shore Tuesday morning, where some residents felt they have gotten the run-around from PSEG Long Island. Some have been forced to throw out food, while others have been forced to work from home under a unique set of circumstances.
"It's brutal. Sleeping at night, you can't because it's too hot," says Ron Cubicciotti, of Northport. "A lot of people because of COVID are working from home and need their internet access."
Many of those in Northport who News 12 talked to saw power eventually, but that hasn't been the case for everyone.
Earlier, she was in a Smithtown neighborhood, where small clusters of homes were still without power, while many had seen restoration. Frustrations grew because outage maps claimed they had power back and keeps deleting their requests.
They say when a crew does show up, they leave quickly once they see some other houses with lights on.
"I have not seen a PSEG representative in the Forestwood community since the storm started seven days ago and I think that's truly unfortunate and candidly, I'm embarrassed for them because the performance is just so, so poor," says Tim Small.
Smithtown residents say they've had concerns about the out-of-town crews that make up part of the response team, as they say they've shown up without maps or guidance.
Residents grew so frustrated this week and needed a little humor in their lives, so they made a guessing game out of when power would come back and put it on their utility pole.
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