Brown water has Nassau residents keeping their faucets turned off

Several residents in the Five Towns area of Nassau County say they have been dealing with discolored water for years from their supplier, New York American Water.

News 12 Staff

May 13, 2019, 4:36 PM

Updated 1,831 days ago

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Several residents in the Five Towns area of Nassau County say they have been dealing with discolored water for years from their supplier, New York American Water.
Monica Nahmias, of Lawrence, didn't use her water all weekend because of its brownish color and says it's been an ongoing problem.
"It comes and goes, we've called many times, we've reached out to councilmen and no one seems to care about the issue or they say it's not a big deal," Nahmias says.
Stafani Levitz, another New York American Water customer, says her water is discolored daily.
Lynda DiMenna, president of New York American Water, says the water is tested several times a day and is safe to drink. She says the company is currently replacing aging infrastructure, installing filters and working on measures to combat corrosion in the pipes, ideally leading to clearer water.
DiMenna issued a statement that says:
Over the past several years, New York American Water has also faced thousands of high-bill complaints and state and federal investigations.
Town of Hempstead Councilman Bruce Blakeman and Receiver of Taxes Don Clavin sent News 12 a joint statement saying:
They ask anyone affected by the brown water to call the Public Service Commission at 1-800-342-3377 or to visit its website.


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