Some Freeport seniors say the only elevator in their apartment building has been out of service for the past few days.

Betty DuBois uses a walker, has heart issue and arthritis, so taking the stairs is not an option for her. She says the owners of Paternana Terrace don't care about the senior in their five-story apartment.

"You're just on your own or if you ain't got no help, you just out there," DuBois says.

DuBois says she found out from a neighbor after coming from church on Sunday that the elevator wasn't working.

She and her daughter, Cynthia Stuard, say that information should have come from the people who run Paternana Terrace.

"What I feel more so is the disrespect," Stuart says. "Things happen, I know things break, I understand all of that, but can you tell them something, could you not treat them like they're nobody."

This isn't the first time the Freeport apartment complex has been under fire for having their elevator out of service.

In 2017, residents protested because the elevator was out of service for two months.

The owners of the building, Catholic Charities and the Stanan Group, say they did notify residents with a memo about the elevator and anticipate the elevator will be ready by the end of the week.

They say additional security guard are there to help residents on the stairs.

Freeport Village Mayor Robert Kennedy says a summons was issued to the owners of the building because they are mandated to have an operational elevator. He tells News 12 the owners must appear in court to answer the summons and they could face a fine of $1,000 a day until the elevator is fixed.