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Southold 911 dispatcher saves sleeping family from burning home

Donna Lane, who was off duty at the time, says a couple with their baby and two small children safely exited a side door.

Carmen Grant

Oct 17, 2024, 10:12 PM

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Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire.

"I'm not a hero, I’m a human” explained Lane.

A family was asleep inside their home on Main Road in Mattituck late Wednesday evening when a fire started in the rear of the residence.

"I just started banging on the door. I saw two cars in the driveway, I knew someone was home, I wanted to wake them up."

Lane, who was off duty at the time, says a couple with their baby and two small children safely exited a side door.

The family was helped by Lane and first responders who arrived at the scene.

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