Suffolk residents are still feeling the effects from a cyber intrusion that hit the county earlier this month

Jodly Destra, of Amityville, is trying to pay his traffic ticket and clear his record. He has been told he will need to come back in mid-October because much of Suffolk County's traffic agency is still dealing with electronic issues.

"I took time off from work and now I will not be working the next day," Destra says.

Hackers took records from Suffolk County computers, who requested ransom money.

Many departments are getting back to business using paper records

Mike Paterakis, who came to renew a business license at Consumer Affairs, says the process was not much different because the department does much of its work in-person.

"It's not a big deal - what I want to do really - it was easy," Paterakis says. "It's not a problem."

Suffolk County's top-of-the-line Fire Rescue Mobile Command Unit was isolated from the cyber intrusion and is now helping to provide secure communication and support to emergency workers.

"They are supporting their internet connection so we can talk to the state if we have requests - everything goes through that truck, goes through my staff, they are put into New York state and we get the resources we need," says Suffolk County Fire Rescue Commissioner Patrick Beckley.

The county says 911 and other critical infrastructure is still running and the Mobile Command Center is still providing essential communications.