LIRR riders still facing rocky commute despite attempts at Grand Central Madison issue fixes

The Metropolitan Transportation Authority rolled out service adjustments this week following complaints of crowding and delays from the new addition of Grand Central Madison service.

News 12 Staff

Mar 8, 2023, 5:33 PM

Updated 405 days ago

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Despite changes made this week, the Long Island Rail Road headaches are still happening - with many taking to social media express their frustrations.
The Metropolitan Transportation Authority rolled out service adjustments this week following complaints of crowding and delays from the new addition of Grand Central Madison service.
Some of the changes this week involved adding rush hour trains to Brooklyn and additional train cars. Cars were also added to Penn Station from branches, including Port Washington, Babylon and Ronkonkoma.
Interim LIRR President Catherine Rinaldi said ridership projections were off and that a lot of loyal commuters continue to travel to Penn Station over Grand Central Madison.
News 12 has heard from viewers still frustrated with the situation. Some riders say the LIRR’s attempts to remedy the situation haven’t gone far enough, and trains are still packed in and running behind.
"There are no expresses anymore. Every car is eight, nine cars, takes 20 minutes longer for everybody whether they are running on time or not,” said one rider.
The MTA says it is monitoring the situation. 


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