News 12 viewers have been flooding our comments, inboxes and phone lines to tell us about the lack of plowing they've seen on their streets.

Diego Ortiz, of Port Jefferson Station, is one of them. He lives on Broadhurst Street, a dead-end street that has about a dozen homes on it. As of 3 p.m. Tuesday, the street remained unplowed.

"We make calls to the town, they don't care," said Ortiz, talking about the Town of Brookhaven.

"It's unacceptable, we have people on this block that need to get to work," said Beth Heizman, of Port Jefferson Station.

In Setauket, it's similar feelings of frustration from Tracey Cicale, who says her neighborhood was still unplowed nearly 48 hours after the nor'easter began.

"I have a court right next to my property where they're totally trapped and if there was a medical emergency I don't know what would happen," she says. "For the money we're paying in taxes, this is totally unacceptable."

In South Setauket, Emily Accardi says there hasn't been a plow in sight in her area.

"It's extremely frustrating when we can't leave our house, get to work and it's a really dangerous situation," says Accardi.

A majority of the alerts News 12 has received from viewers about unplowed streets are out of the Town of Brookhaven. Brookhaven Highway Superintendent Dan Losquadro responded to people's complaints.

"Brookhaven Town has 3,700 lane miles of road, we're the size of Nassau County geographically," he said. "I just want to remind everyone the snowstorm ended this morning, not three days ago."

Some longtime residents say they hope that this is not a repeat of 2013, when about 30 inches of snow fell in the Town of Brookhaven and some roads went unplowed for days.

After that storm, the acting highway superintendent was forced out and Dan Losquadro took over.

"I think this is an entirely different scenario from 2013. We changed a lot of things, one of the biggest things was GPS tracking all of our equipment," says Losquadro. "You have to remember, we're also in a pandemic that's posed a little bit of a challenge. I have a number of employees who are out sick or quarantined, and we're down about 90 pieces of equipment."

Losquadro promised that the plows will continue to work and move through the neighborhoods - and that most people should see clean streets by Wednesday morning.

The plow problems are happening in Nassau as well, but some stories are a bit different.

Gina Marcella, 67 of New Hyde Park, spent hours shoveling out her driveway, only to have passing snow plows cancel her efforts. Marcella says she has heart problems and can't get to her doctor appointment because there's a foot and a half of heavy snow blocking her driveway.

"The plow comes and as soon as I'm finished it plows me right back in," she says. "I wish they would be more considerate when they come down with the plow. I know they have a job but I'm sure if they try there's a way."