OTB: Malfunction with casino's surveillance system closed Jake's 58 for most of Wednesday
A cyber event in 2023 impacted the state's slot machine system, which affected Jake's 58.
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Jake's 58 Casino in Islandia was back open Thursday after "a malfunction with the casino's surveillance system" forced the facility to close for 10 hours on Wednesday, according to Suffolk County OTB CEO Phil Boyle.
"According to New York State’s very strict gaming regulations, casinos cannot operate unless there is adequate surveillance in all areas of the facility," Boyle said. "Our dedicated IT team worked for most of the day to resolve the surveillance problem and Jake’s reopened last night. We thank all of our loyal patrons for their understanding and patience. We are open for business!”
Suffolk County police were at the casino for most of the day Wednesday.
According to posts on the casino's Facebook page, the facility pushed back its reopening time from 1 p.m. to 5 p.m. to 8 p.m. before it reopened just before 11 p.m.
A cyber event in 2023 impacted the state's slot machine system, which affected Jake's 58.
The New York State Gaming Commission released a statement, saying, “Yesterday, Jake’s 58 experienced a technical issue involving the surveillance system which temporarily prevented the facility from operating. Jake’s 58 staff addressed the issue throughout the course of yesterday and the facility has resumed operations. Of note: No patron’s personally identifiable information or any other sensitive information was compromised.”
