Commuters outraged over LIRR patting itself on back

Many commuters expressed outrage with the Long Island Rail Road (LIRR) about its comments at a Metropolitan Transportation Authority (MTA) meeting in Manhattan Wednesday. At the meeting, LIRR officials

News 12 Staff

Feb 21, 2007, 10:55 PM

Updated 6,357 days ago

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Many commuters expressed outrage with the Long Island Rail Road (LIRR) about its comments at a Metropolitan Transportation Authority (MTA) meeting in Manhattan Wednesday.
At the meeting, LIRR officials pointed to a recent commuter survey that awarded the railroad its second-best rating in six years. Officials also claim 93 percent of trains ran on time in 2006.
However, upset commuters cite three major service disruptions as proof that 2007 is a different story. Two weeks ago, passengers were stranded on trains for hours after power lines fell on the tracks in Valley Stream. Riders also say the bathrooms are consistently filthy and should be cleaned more often.
Related Information: LIRR Customer Satisfaction Survey 2006


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