Online bots are making some of the most popular toys and electronics even
harder to track down this year.
Chuck Bell, of Consumer Reports, says
automated software programs known as "Grinch Bots" snatch hot items
to sell on the secondary market.
Demand this year
is also at a high due to supply chain problems.
"For some
products like gaming systems or
limited-edition sneakers or really hot toys, it's really hard for ordinary customers to get a crack at
those," Bell says.
A Sony PlayStation 5 game console
would normally cost less than $500 but on sites like eBay, it's going for more
than $1,000.
Bethpage resident
Cheryl Eklund has tried to find a light up dance mat for her grandchildren in
at least three stores. She says what the "Grinch Bots" are doing
isn't fair.
"I don't
think that's right, especially during the holidays," Eklund says.
The online bots,
however, are legal.
A bill
co-sponsored by Sen. Chuck Schumer
is looking to ban the practice, and tech experts say that's the
only way they'll stop.
"They can't
compete with these bots, they really can't," says Lance Ulanoff. "I
would say that most of the retailers are not able to get ahead of this."
People can try to
contact stores directly to see when products are back in stock or wait until
after Christmas for popular things.
Experts say no
one should overpay for what they want because that will encourage scalpers.