Bohemia woman turned away from NYC vaccine appointment due to eligibility confusion

Alice Sheehan, 81, says she had an appointment to get the COVID-19 vaccine at the end of January in New York City. A family member set up the appointment for her online.

News 12 Staff

Feb 9, 2021, 11:51 PM

Updated 1,260 days ago

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A Bohemia woman is offering a warning after she was turned away from a vaccination appointment,
Alice Sheehan, 81, says she had an appointment to get the COVID-19 vaccine at the end of January in New York City. A family member set up the appointment for her online.
And while she says she didn't get a follow-up email, she did get a confirmation number. Sheehan says at the vaccination site, her name and confirmation number were verified, but that was it.
"And she looked everything over and saw the ZIP code, and it was a Long Island ZIP code," says Sheehan. "And they said there was a mandate that came down and they said they weren't able to give to anyone who wasn't residing in the five boroughs."
According to the New York City Health Department, you must show proof that you are eligible and meet the requirements in order to get an appointment at a city-run vaccination site.
To schedule an appointment at a state-run vaccine site, you have to be in category 1A or 1B, which includes health care workers, people over 65 and soon those with certain health conditions.
Sheehan says she was turned away because she doesn't live in any of the city's five boroughs. But she says that should have been flagged by the appointment system before she got there.
"You have to follow the rules and those were the rules. I wish I had known that or maybe been advised of that, because they did have all my information and they had the ZIP code," says Sheehan.
If you want to check your eligibility requirements, here are some links to help you out:


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