Walmart, Costco and Wegmans rethinking self-checkout options

Walmart, Costco and Wegmans are revising their self-checkout strategies after noticing an increase in merchandise losses from customer errors and shoplifting.

News 12 Staff

Nov 15, 2023, 1:54 PM

Updated 158 days ago

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Self-checkout can be convenient for some but overly frustrating for others. And it's not just a headache for shoppers, some grocery stores are rethinking it too.
Walmart, Costco and Wegmans are revising their self-checkout strategies after noticing an increase in merchandise losses from customer errors and shoplifting.
Many customers argue that the machines are slow, unreliable and impersonal.


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