Transit union defends LIRR blizzard response
A union leader representing some of the Long Island Rail Road's workers defended the railroad's performance during January's blizzard.
Earlier this week, the LIRR's president apologized to the public for that same response and pledged to buy more snow removal equipment.
In the days after the storm, trains were late or canceled.
Commuters complained about the LIRR's communications to riders about the ongoing issues. Some have taken to social media with the hashtag #WeDeserveBetter to voice their complaints.
Anthony Simon, who leads a transit union representing LIRR workers, criticized the complaining parties as "Monday morning quarterbacks."
Simon told MTA officials that the focus is on improving communication with customers, but in a later interview with News 12 said it's unrealistic to expect real-time information during extreme weather conditions.
"You've got to remember, a conductor on the train, an engineer on the train...is moving to get the train where it needs to be, safely," Simon said. "And may not be able to get back to the bureau within three to five minutes to give another update."