Superstorm Sandy: The Long Road Back: Protecting the Power

After Superstorm Sandy hit two years ago, most of Long Island was plunged into darkness. Thousands of residents were left without power, and many believe LIPA couldn't or wouldn't communicate well with

News 12 Staff

Oct 28, 2014, 1:00 AM

Updated 3,496 days ago

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Superstorm Sandy: The Long Road Back: Protecting the Power
After Superstorm Sandy hit two years ago, most of Long Island was plunged into darkness. Thousands of residents were left without power, and many believe LIPA couldn't or wouldn't communicate well with its ratepayers on its progress. Now, PSEG Long Island is in charge of storm response and protecting the Island's power supply. In part two of News 12 Long Island's Superstorm Sandy: The Long Road Back, Shari Einhorn looks into if PSEG Long Island is ready for another Sandy-type storm.
LIPA was blasted by a state panel after Sandy for using outdated methods such as tracking outages with pencil and paper. With PSEG Long Island in charge now, the vice president of transmission, John O'Connell, is assuring customers things will be better should another big storm hit the Island. According to O'Connell, a new outage management system that was activated in August will help.
"The new system will take a big step forward with technology. Less paper. More automation," says O'Connell. "Better information for us to make priority decisions on how we restore power and better information to customers on what the restoration plan is."
In addition, the utility is replacing equipment at a dozen substations that were flooded during Sandy, including ones in Long Beach and Island Park. According to PSEG Long Island, the substation upgrades in Island Park should be complete by 2016.
As far as better communication, PSEG Long Island is still working on building up its social media network, which includes getting followers on Facebook and Twitter.


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