PSEG LI's power grid takeover a year later

It has been a year since PSEG Long Island took over the operation of the power grid from LIPA, and some utility customers are pleased with the switch. PSEG spokesman Jeff Weir says the utility has

News 12 Staff

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Jan 3, 2015, 3:28 AM

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Updated 3,686 days ago

It has been a year since PSEG Long Island took over the operation of the power grid from LIPA, and some utility customers are pleased with the switch.

PSEG spokesman Jeff Weir says the utility has worked to improve customers' confidence in the company, and that PSEG has improved its response to storms.

"We put into place a number of key initiatives to make the satisfaction of our customers improve," said Weir.

Weir says service initiatives include a better storm response, a fully computerized outage management system, and the installation of a new customer call center.

PSEG conducted a review of power resources on Long Island and concluded that there are enough resources and power plants to keep the lights on across the Island through 2020.

Some home and business customers of PSEG have complained that the monthly power supply charge portion of electric bills has been too erratic.

While the power supply charge fluctuates, rates were frozen last year. They may not be the case for too much longer. Sources tell News 12 that PSEG will request a rate increase this month.