PSEG reported that at the height of outages due to Isaias, 430,000 of its customers on Long Island were in the dark.

The hardest hit areas to this point were in the Hempstead, Levittown and Westbury area. Over 90,000 customers have seen restorations thus far, but 338,000 people were still affected as of late Tuesday night.

Dozens of videos sent into the News 12 Long Island newsroom depict downed trees and wires as a result from the mighty winds from Isaias.

Dan Eichorn, COO of PSEG, says they have 2,500 additional line workers from out of state working to fix outages.

Eichorn says 75% of customers experiencing outages would have power back within the next 24-48 hours.

Those who lose power can report it by calling 1-800-490-0075, or texting "OUT" to PSEGLI if you're pre-registered. Many customers have reported that trying to contact the text line or use the website have been unsuccessful.

In response to the issues, a PSEG spokesperson says, "We are experiencing communication issues and are working with Verizon and other partners to resolve the matter as quickly as possible."

Suffolk Executive Steve Bellone said, "Residents are urged to call 311 w/ any non-emergency issues related to Tropical Storm Isaias to help keep our 911 operators & phone lines free for those in need."

Nassau Executive Laura Curran released a statement, saying, "We have heard from a number of residents that they are without power and that they have had trouble contacting PSEGLI. Restoring power for our residents and businesses is my number one priority right now. My office has been, and will continue fighting to get answers on behalf of everyone who is in the dark right now."

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Dozens of videos sent into the News 12 Long Island newsroom depict downed trees and wires as a result from the mighty winds from Isaias.

Dan Eichorn, COO of PSEG, says they have 2,500 additional line workers from out of state working to fix outages.

Those who lose power can report it by calling 1-800-490-0075, or texting "OUT" to PSEGLI if you're pre-registered. Many customers have reported that trying to contact the text line or use the website have been unsuccessful.

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In response to the issues, a PSEG spokesperson says, "We are experiencing communication issues and are working with Verizon and other partners to resolve the matter as quickly as possible.”

 

Suffolk Executive Steve Bellone says, "Residents are urged to call 311 w/ any non-emergency issues related to Tropical Storm Isaias to help keep our 911 operators & phone lines free for those in need."

Nassau Executive Laura Curran released a statement, saying, "We have heard from a number of residents that they are without power and that they have had trouble contacting PSEGLI. Restoring power for our residents and businesses is my number one priority right now. My office has been, and will continue fighting to get answers on behalf of everyone who is in the dark right now."

State Sen. Jim Gaughran has called PSEG's response "disgraceful."