Man sues Southwest Airlines after being stranded during operational disaster

A Louisiana man says the airline failed to provide refunds to passengers affected after more than 15,000 flights were canceled throughout the holidays.

News 12 Staff

Jan 3, 2023, 11:12 PM

Updated 708 days ago

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Southwest Airlines is being sued by one of its customers left stranded by December's operational meltdown.
A Louisiana man says the airline failed to provide refunds to passengers affected after more than 15,000 flights were canceled throughout the holidays.
The man says Southwest only offered credit for his troubles and claims that is a violation of federal law.