Get ready for some indoor adventures! Urban Air Lake Grove reopens March 26

Get ready for some indoor adventures! Urban Air Lake Grove is reopening, and ready to create a fun and safe indoor play experience for kids and families.

News 12 Staff

Mar 18, 2021, 3:16 PM

Updated 1,222 days ago

Share:

Get ready for some indoor adventures! Urban Air Lake Grove reopens March 26
Get ready for some indoor adventures! Urban Air Lake Grove is reopening, and ready to create a fun and safe indoor play experience for kids and families.
The indoor adventure park is opening with new cleaning and health protocols Friday, March 26 at 5 p.m.
Urban Air Lake Grove was closed in March 2020 due to the COVID-19 pandemic. It reopened briefly in fall 2020 after providing sufficient demonstration that it could operate safely, but was ordered closed again five weeks later. A lawsuit filed in February 2021 forced the State of New York to allow family entertainment centers across the state, including Urban Air, to open again under COVID-19 safety protocols.
Below are some of the new health and safety protocols in place:
The park will operate at 25% capacity, with an e-commerce ticketing system managing two-hour timed entry for all guests. Tickets are purchased online in advance.
To encourage social distancing, tickets will be offered for purchase at the door on a capacity only basis.
Guests will be given colored wrist bands corresponding to the time on their tickets, and Urban Air staff will monitor the process to ensure all guests are able to safely experience the park and exit at their appointed time.
All Urban Air Lake Grove staff will submit to daily temperature checks, wear masks and practice frequent hand washing.
All guests will submit to temperature checks upon entry to the park and in compliance with New York state requirements, will wear masks while in the park.
Hand sanitizer kiosks have been installed throughout the park.
Every hour, play spaces and high touch areas will be wiped down and guests will be urged to use hand sanitizer. All individual-use attractions are wiped down after each use.
A new Urban Cafe ordering app is available to limit human to human transaction around food items. Guests can order on their phones and pick up when ready.
Plexiglass barriers and social distancing have been installed at all point of sale registers.
Tables and chairs are all spaced six feet apart in accordance with social distancing protocols.
The park HVAC system has been upgraded with MERV-13 anti-microbial filters, as suggested by New York state reopening guidance.
The spot is located at 3147 Middle Country Road in Lake Grove.


More from News 12