Study: Airport satisfaction in shambles as flights return to pre-pandemic levels
The state of the U.S. air travel industry is not good, according to a new study, despite the fact that pre-pandemic levels of flights have returned.
The JD Power 2022 North America Airport Satisfaction Study reveals a 25-point decline out of 1,000 compared with 2021 findings.
Two tri-state airports are featured in the study.
New York's John F. Kennedy International Airport is among the best-ranked airports in the country.
Newark Liberty International earned the status of the "worst."