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Baldwin resident wants to know when her water pressure will return to normal

Liberty New York Water sent a statement to News 12 about Murphy’s claims, saying, “A combination of unforeseen system issues and increased demand due to warmer weather did cause low water pressure for some of our customers.

Jon Dowding

Jun 6, 2024, 2:22 AM

Updated 13 days ago

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A Baldwin resident said she's had low water pressure for days and has no idea when it will be back to normal.
Alice Murphy says she first noticed the issues Sunday evening. She says at first, she thought it was just her house with the problem until she heard the same issue from other neighbors.
She says she has one message for Liberty New York Water.
"Just give me my water back,” she said. “I want to take a shower. I want to go and live my life. Water is an essential part of life."
Liberty New York Water sent a statement to News 12 about Murphy’s claims.
“A combination of unforeseen system issues and increased demand due to warmer weather did cause low water pressure for some of our customers. We quickly put additional water sources into the system, corrected the issues we were having, and pressure has now improved. This time of year, it is vital that customers continue to help conserve water. Lawn irrigation uses the most water of any summer activity and conservative watering helps preserve adequate water pressure for our customers and is also better for your lawn. Irrigation should take place between 11 p.m. and 4 a.m. on odd/even days as set by Nassau County.
We encourage customers to visit libertyenergyandwater.com for conservation tips and zoned irrigation maps. We are here to help and encourage those with questions or concerns to reach out to our team. They can email CustomerServiceNYW@libertyutilities.com or call 877-426-6999.”
Although Liberty New York Water says the problem has been fixed, Murphy says she still has low water pressure as of Wednesday evening.


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