News12 New York
N12 Originals
Numbers & Links
Local
Crime
Weather
Politics
Taxing Long Island
Clear
64°
Local
Crime
Weather
Politics
Taxing Long Island

MTA makes LIRR stations more accessible; residents still have complaints

One resident says at the end of the station ramps in East Rockaway there are large ruts and steep angles.

Jenna Rae Gaertner

Jul 23, 2026, 10:13 PM

Updated

Share:

More Stories

The MTA released an update on how it's making stations more accessible, but Long Islanders say there isn’t enough being done to make things safer for people with disabilities.

Michael Convertino says getting from one side of the train tracks to the other in East Rockaway is no easy task. At the end of the station ramp, it may not look like it, but there are large ruts and steep angles.

Convertino has been in a wheelchair for the past three years after a car crash changed his life.

Even when a station is technically accessible, he says crossing the rails, sidewalk conditions and taking the long way around create concerns for those trying to navigate public transportation.

"It's like being on a rollercoaster,” he said. “It's very difficult."

The MTA says this year, they've upgraded the Babylon and Locust Manor stations with elevators, ramps and handrails. They've also replaced 15 other elevators to increase reliability. These projects were part of the MTA’s goal to make 98% of Long Island Railroad stations accessible in accordance with the Americans with Disabilities Act by the end of 2029.

But Convertino says still work to be done.

At the Cold Spring Harbor Station, for example, stairs are the only way to travel between platforms. And it's almost a mile to get to the other side on the roads.

"I'm not just advocating for me,” Convertino said. “I'm advocating for everybody in a wheelchair and anybody that's trying to get around."

News 12 reached out to the MTA about the conditions at the East Rockaway station and is waiting to hear back.

More Stories

More From News12

App StoreGoogle Play Store

info

Newsletter

Send Photos/Videos

Contact

About Us

News Team

News 12 New York

follow us

Twitter

Facebook

Instagram

more resources

Optimum Corporate

Optimum Service

Advertise on News 12

Careers

Content Removal Policy

© 2026 N12N, LLC

Privacy Policy

Terms of Service

Ad Choices