Survey: Automotive issues are No. 1 consumer complaint

Automotive issues are the No. 1 consumer complaint, according to the Consumer Federation of America.

News 12 Staff

Aug 2, 2019, 9:44 PM

Updated 1,734 days ago

Share:

Whether it is a car repair that doesn’t fix the problem or a vehicle that turns out to be a lemon – automotive issues are the No. 1 consumer complaint, according to the Consumer Federation of America.
The No. 2 most common complaint are issues with home improvements.
“These are big ticket items. They entail major investments for consumers,” says CFA’s Susan Grant. “When something goes wrong, it’s something they’re going to complain about.”
The CFA report is a comprehensive look at all of the things that consumers have complaints about. Thirty-five agencies across the United States took part in the survey, identifying complaints that were the most common and fastest growing. The report also collected real-world stories from victims.
Some of the findings are issues that Kane In Your Corner has reported on in the past, such as surprise medical billing and pet leasing.
“The common thread is that people don’t check it out first,” Grant says. “When they’re presented with a financing agreement or a lease agreement, they don’t understand what they’re getting into.”
Grant also says that consumers should beware of unusual payment requests, such as payment by gift card or being asked to send cash in the mail.
More information about the survey can be found on the CFA website.


More from News 12
Several pro-Palestinian protesters arrested at Stony Brook University

Several pro-Palestinian protesters arrested at Stony Brook University

1:47
Sun and warm temps through end of workweek, rain possible this weekend

Sun and warm temps through end of workweek, rain possible this weekend

0:25
Suffolk police: Plane lands safely on Cedar Beach in Mount Sinai

Suffolk police: Plane lands safely on Cedar Beach in Mount Sinai

1:37
Public hearing held on Mount Sinai South Nassau Hospital's filing for additional parking

Public hearing held on Mount Sinai South Nassau Hospital's filing for additional parking

1:21
DEC: 2 additional 'anomalies' found under baseball field at Bethpage Community Park

DEC: 2 additional 'anomalies' found under baseball field at Bethpage Community Park

2:05
'He didn't care about the consequences.’ Man pleads guilty to East Massapequa crash that killed 4

'He didn't care about the consequences.’ Man pleads guilty to East Massapequa crash that killed 4

0:13
School officials: Cyberattack causes internet, phone outage at Mineola Public Schools

School officials: Cyberattack causes internet, phone outage at Mineola Public Schools

1:51
Students like food, not prices, from food trucks brought in by NCC following dining services closure

Students like food, not prices, from food trucks brought in by NCC following dining services closure

0:32
Prosecutors: Shirley woman sold misbranded, adulterated weight loss drugs on TikTok

Prosecutors: Shirley woman sold misbranded, adulterated weight loss drugs on TikTok

0:26
Mets partner with Smithtown nonprofit to raise future service dog for veteran or first responder

Mets partner with Smithtown nonprofit to raise future service dog for veteran or first responder

0:24
Man, woman wanted for stealing wallet in Huntington Station

Man, woman wanted for stealing wallet in Huntington Station

0:27
MTA approves plan to discount monthly LIRR tickets for NYC, excludes Long Island

MTA approves plan to discount monthly LIRR tickets for NYC, excludes Long Island

1:46
What's Cooking: Steak Taco

What's Cooking: Steak Taco

2:57
Garden Guide: Food you can grow anywhere

Garden Guide: Food you can grow anywhere

Guide: Mental health resources available in the tri-state

Guide: Mental health resources available in the tri-state

2:01
US Preventative Services Task Force updates guidance for women to start getting mammograms at age 40

US Preventative Services Task Force updates guidance for women to start getting mammograms at age 40

0:33
Family: Floral Park teen struck by dirt bike in Albany in critical condition

Family: Floral Park teen struck by dirt bike in Albany in critical condition

0:53
USDA report: Long Island Game Farm giraffe was malnourished before death

USDA report: Long Island Game Farm giraffe was malnourished before death

1:53
Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

2:27
Town of Hempstead IDA holds hearing on Hillcrest of Floral Park apartments

Town of Hempstead IDA holds hearing on Hillcrest of Floral Park apartments