Agency: Low wages, lack of transportation led to shortage in home care aides

Posted: Updated:
GARDEN CITY -

A shortage in home health care aides is hitting Long Island and the state as a whole, a home care agency says.

Jackie Smith lives with and takes care of 95-year-old Lorraine Greenfield inside her Garden City apartment. Smith is a home health aides with Better Home Health Agency.

Greenfield's son and daughter say they rest easy knowing their mom is well-cared for in her own home -- but finding that type of care isn't as easy as it once was.

The New York State Association of Healthcare Providers says there is a shortage of home health care aides, especially on Long Island. Rick Schaefer of Better Home Health Care Agency in Rockville Centre says it's because of lower wages and a lack of public transportation.

"Middle of Long Island has always been difficult because of transportation. The North Shore has always been a problem because of transportation, so there are certain areas that we're not able to cover. We do unfortunately have to turn back cases," says Schaefer.

The agency says it has been a challenge to reach the younger generation to get into the home health care field. Officials realize they have to offer a better wage and match their skill set with this career path.

"It's not something everyone can do, it's hard work spending a lot of time with patients," says personal care aide Sibi Basi.

  • SlideshowsGalleriesMore>>

  • Dog Day Fridays for Oct. 18

    Dog Day Fridays for Oct. 18

    Friday, October 18 2019 10:16 AM EDT2019-10-18 14:16:58 GMT
    Douglas is a 5-year-old, male, neutered Cattle dog mix rescued through the Soi Dog Foundation in Thailand from the streets of Thailand. These dogs are often rounded up and sold to the dog meat trade in China. He is good with dogs and older children.Douglas is a 5-year-old, male, neutered Cattle dog mix rescued through the Soi Dog Foundation in Thailand from the streets of Thailand. These dogs are often rounded up and sold to the dog meat trade in China. He is good with dogs and older children.
    Douglas is a 5-year-old, male, neutered Cattle dog mix rescued through the Soi Dog Foundation in Thailand from the streets of Thailand. These dogs are often rounded up and sold to the dog meat trade in China. He is good with dogs and older children.Douglas is a 5-year-old, male, neutered Cattle dog mix rescued through the Soi Dog Foundation in Thailand from the streets of Thailand. These dogs are often rounded up and sold to the dog meat trade in China. He is good with dogs and older children.
    This week's dogs are up for adoption at Almost Home Animal Rescue & Adoption. The shelter is located at 646 Medford Ave. in Patchogue. Their phone number is (631) 627-3665.
    This week's dogs are up for adoption at Almost Home Animal Rescue & Adoption. The shelter is located at 646 Medford Ave. in Patchogue. Their phone number is (631) 627-3665.
  • Your Oct. 16 storm photos

    Your Oct. 16 storm photos

    Storm photos Oct. 17Storm photos Oct. 17
    Storm photos Oct. 17Storm photos Oct. 17
    Heavy right and high winds swept through the tri-state area due to a large coast storm on the night of Oct. 16. Here are your photos from the storm.
    Heavy right and high winds swept through the tri-state area due to a large coast storm on the night of Oct. 16. Here are your photos from the storm.
  • Your Long Island Fall Fun Photos

    Your Long Island Fall Fun Photos

    Monday, October 7 2019 12:12 PM EDT2019-10-07 16:12:23 GMT
    Fall FunFall Fun
    Fall FunFall Fun
    Are you and your family doing fun things this fall? Whether you're out apple or pumpkin picking, at a farm or corn maze or just hanging around in your home or yard, News 12 Long Island wants to see your Fall Fun pics!
    Are you and your family doing fun things this fall? Whether you're out apple or pumpkin picking, at a farm or corn maze or just hanging around in your home or yard, News 12 Long Island wants to see your Fall Fun pics!
sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."