Residents blast water utility over high bills

Posted: Updated:
EAST ROCKAWAY -

Some south shore residents are claiming they are paying too much for their water bills, but now some local lawmakers are promising to fix it.

Customers and local lawmakers packed a public hearing Thursday night in East Rockaway.

They say despite using less water, their New York American Water bills are skyrocketing.

The company told customers that the conservation rate approved last year appeared to be the primary cause for the increases.

Lawmakers say they will be following up on almost 700 complaints.

“The fact that we heard tonight that the company is relying on a bill insert from 2017 to justify rate changes today that people had no idea about is not fair and we're going to ask that the rate be rolled back and that the residents get some relief,” said Sen. Todd Kaminsky

New York American Water is facing scrutiny from the county and the state.

The Nassau County District Attorney's office and the state comptroller's office say they are both reviewing complaints.

Flushed with anger, residents confront water utility over high bills

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."