Water customers rally over climbing bills, announce lawsuit

Posted: Updated:
MERRICK -

Some Nassau residents rallied outside a private water company on Sunday to announce a lawsuit about the rising costs of their bills.

Agatha Nadel, of Glen Head, says her bills from the utility have recently skyrocketed.  She showed News 12 a monthly bill for more than $700.

“This isn't a commodity. This isn't an iPhone, it isn't a sweater from Macy's. This is water,” she says.

Nadel is among about 15 percent of Nassau County residents and businesses serviced by New York American Water, a private company whose Long Island offices are in Merrick.

On Sunday, she joined a group outside the water company's headquarters, announcing a lawsuit against the water company and the state's Public Service Commission over recent rate hikes.

A big reason for the high price tag is that property taxes that are passed on directly to the consumer. Taxes alone can account for up to 72 percent of some of those high water bills. So the group of residents is calling on the town, the county and the state to make water services tax-exempt.

In a statement, the water company says it does not believe the legal action is a viable solution. However, it did agree that high taxes are a problem, writing, "We believe the tax burden that is placed on our company and then directly passed on to customers should be relieved given that water is essential to life."

In a statement to News 12, the Public Service Commission said, "The majority of the rate increase was due to local authorities approving tax levies on American Water, over which PSC has no control and is legally obligated to include in its rates. "

  • SlideshowsSlideshowsMore>>

  • The 'worst toys' for the holidays, according to safety group

    The 'worst toys' for the holidays, according to safety group

    Tuesday, November 13 2018 6:35 PM EST2018-11-13 23:35:07 GMT

    A Black Panther “slash claw” and a plastic Power Rangers sword are among the items topping a consumer safety group’s annual list of worst toys for the holiday season.

    A Black Panther “slash claw” and a plastic Power Rangers sword are among the items topping a consumer safety group’s annual list of worst toys for the holiday season.

  • Deadly wildfire devastates Northern California town

    Deadly wildfire devastates Northern California town

    The Northern California wildfire has killed at least 42 people, making it the deadliest in state history.

    The Northern California wildfire has killed at least 42 people, making it the deadliest in state history.

  • Just Married on Long Island

    Just Married on Long Island

    News 12 Long Island wants to announce your wedding. Share your pictures and videos with News 12 Long Island viewers!

    News 12 Long Island wants to announce your wedding. Share your pictures and videos with News 12 Long Island viewers!

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 20 view limit
Access to News 12 is free for Optimum, Comcast®, Spectrum Networks® and Service ElectricSM customers.
Please login or create an account to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."