Frustrated fans have complaints with new Nassau Coliseum experience
Several Long Islanders who paid big bucks to see Idina Menzel perform Friday night say they were frustrated with their experience.
They told News 12 that the seats listed on their tickets were either behind curtains or couldn't be found.
Some fans say they missed the whole show.
Nassau Coliseum representatives told Newsday that the configuaration of Menzel's show changed and that fans were given the option of getting another seat or a refund.