LIRR head apologizes to commuters for service disruptions

Long Island Rail Road (LIRR) head James Dermody is offering an apology to the hundreds of commuters stranded after a winter storm caused service disruptions Sunday and Monday.

Dermody made his apology before members of the Metropolitan Transit Authority (MTA) at a board meeting in Manhattan. Dermody assured board members he is conducting a full investigation into the snow delays, what caused them and how they can be avoided in the future. He also announced that 93.4 percent of all trains arrived on time in January and rider numbers are up 1.2 percent.

Many commuters said they appreciated the apology, but were more concerned with the lack of notification of delays than the delays themselves. Gerry Bringmann, of the LIRR Commuters Council, described the commute Monday as "a complete and utter joke."

sorry to interrupt
your first 20 are free
Access to News 12 is free for Optimum, Comcast®, Time Warner® and Service ElectricSM customers.
Please enjoy 20 complimentary views of articles, photos, and videos during the next 30 days.
you have reached your 5 view limit
Access to News 12 is free for Optimum, Comcast®, Time Warner® and Service ElectricSM customers.
Please login, create an account or subscribe to continue enjoying News12.
Our sign-up page is undergoing maintenance and is not currently available. However, you will be given direct access to news12.com while we complete our upgrade.
When we are back up and running you will be prompted at that time to complete your sign in. Until then, enjoy the local news, weather, traffic and more that's "as local as local news gets."