Mangano announces 911 system overhaul
? Nassau County Executive Ed Mangano announced an overhaul of the county?s 911 system after operators were flooded with calls following last month?s nor?easter.
The county executive announced plans for a new state-of-the-art call center in Westbury Thursday. He says money for the $7 million upgrade will come from pushing back other projects.
At least 100,000 emergency calls came into the call center on March 13, almost five times more than usual. The system was so overwhelmed that calls bounced to Suffolk and Albany.
The current 911 center has been operational since 1973. Officials say the new center should be up and running by the end of the year.