Verizon customers hung up on loss of service amid strike

Nearly two weeks into the Verizon strike, many local customers with landlines complain that they are the ones paying the price after losing their phone

EAST MEADOW - Nearly two weeks into the Verizon strike, many local customers with landlines complain that they are the ones paying the price after losing their phone service.

The phones at the busy Sid Jacobsen Jewish Community Center in East Hills have been down since Monday. With more than 1,000 people coming through the doors each week, workers say not having phone service creates chaos.

The center, as well as other Verizon customers who were left without service, came up with a temporary solution - to have all of the incoming calls forwarded to a cell phone.

The Public Service Commission says it is experiencing an increase in complaints due to delayed repairs, service outages and failing to keep appointments.

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