Sherman Industry’s license suspended after complaints over heating and cooling system installations

A Nassau resident says he is out thousands of dollars after hiring a company to make his home more energy efficient. Allen Seymour says he

Sherman Industry did not respond to News 12's

Sherman Industry did not respond to News 12's numerous requests for comment this week.

HICKSVILLE - A Nassau resident says he is out thousands of dollars after hiring a company to make his home more energy-efficient.

Allen Seymour says he paid Sherman Industry of Westbury $35,000 to put a new environmentally friendly geothermal heating and cooling system in his home. He says Sherman put in the underground pipes and that was it.

The plastic pipes are supposed to connect to a heat pump, which Seymour says was never installed. Seymour says that is because Sherman Industry did not get the proper permits from the Town of Oyster Bay. He claims the company has not returned his calls.

Seymour is not the only homeowner who decided to have a geothermal system installed and had problems with the contractor. Julie Ugarte, of Hicksville, says Sherman did install her system, but that it took six months and the company promised her thousands of dollars in rebates that never came through.

Ugarte says she has now found as many as 30 homeowners with similar complaints. The Nassau County Office of Consumer Affairs told News 12 Long Island that it is investigating and has suspended the company's license.

Seymour and other victims say they've contacted the Nassau County District Attorney's Office to see if it will investigate the company as well.

Sherman Industry did not respond to News 12's numerous requests for comment this week.

advertisement | advertise on News 12

Top 5 Must See

The high winds expected with the nor'easter could 1 South Shore communities prep for nor'easter
The head of the Nassau chapter of Planned 2 LI Planned Parenthood chief voices concerns on administation
A teenager was attacked in a park Sunday 3 Police: Teen attacked at Huntington Station park
Officials in the Town of Brookhaven say they 4 Brookhaven moves to crack down on dangerous dogs
Police say three men were rescued when their 5 3 rescued when boat capsizes off Mount Sinai

advertisement | advertise on News 12

Features

Each week, News 12's Doug Geed explores the Check out fun things to do on the East End!

Explore the Twin Forks with News 12's Doug Geed.

Each week a different shelter visits News 12 Dog Day Fridays Series

Each week a different shelter visits News 12 Long Island with pets up for adoption.

News 12 digs deep to find Long Island's Discover Long Island's Hidden Past

News 12's Danielle Campbell digs into Long Island's roots.

News 12's Lily Stolzberg sees how much Long On The Spot

News 12's Lily Stolzberg sees how much Long Islanders know about everything and anything.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE