Lynbrook couple won't be reimbursed for $10K mistake

Sal and Ruth Mazzaro, of Lynbrook, say although they were overbilled by utility companies for four decades, they will not be reimbursed the nearly $10,000

LYNBROOK - Sal and Ruth Mazzaro, of Lynbrook, say although they were overbilled by utility companies for four decades, they will not be reimbursed the nearly $10,000 they were erroneously charged.

The Mazzaros say they were charged the higher commercial rate for gas instead of the residential rate.

However, the state Public Service Commission (PSC), which regulates the utility National Grid, refunded the Mazzaros around $70 for the commercial rate mistake. In a letter, the commission blamed the retired couple for not noticing the improper rate code on the back of their bills.

National Grid says it's just following the orders of the PSC. However, state Sen. Charles Fuschillo (R-Merrick) told News 12 Long Island it's "appalling" that the utility refuses to fully refund the Mazzaros.

The PSC says the couple can appeal the decision with an informal hearing.

The Mazzaros say their only course of action now is to hire an attorney and possibly file a lawsuit.

Share on Facebook Tweet on Twitter

advertisement | advertise on News 12

Top 5 Must See

A new report suggests that a rubber teething 1 Report: 'Sophie the Giraffe' toy prone to interior mold growth
The Melville Mall, located off of Route 110 2 Residents oppose possible expansion of Melville Mall
Nassau Fire Officials say 2 people had to 3 2 hospitalized after car hit brick pillar in Port Washington
Brian Conners, 25, was killed Saturday while snowboarding 4 Smithtown H.S. East mourns loss of assistant football coach
President-elect Donald Trump and Vice President-elect Mike Pence 5 Trump heads to Washington to kickoff inaugural festivities

advertisement | advertise on News 12

Features

Each week, News 12's Doug Geed explores the Check out fun things to do on the East End!

Explore the Twin Forks with News 12's Doug Geed.

Each week a different shelter visits News 12 Dog Day Fridays Series

Each week a different shelter visits News 12 Long Island with pets up for adoption.

News 12 digs deep to find Long Island's Discover Long Island's Hidden Past

News 12's Danielle Campbell digs into Long Island's roots.

News 12's Lily Stolzberg sees how much Long On The Spot

News 12's Lily Stolzberg sees how much Long Islanders know about everything and anything.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE