LIRR president apologizes for signal problems

Long Island Rail Road President Patrick Nowakowski again apologized Thursday for the signal problems that caused chaos and stranded thousands of commuters on Wednesday.

Long Island Rail Road President Patrick Nowakowski again apologized Thursday for the signal problems that caused chaos and stranded thousands of commuters on Wednesday.

Long Island Rail Road President Patrick Nowakowski again apologized Thursday for the signal problems that caused chaos and stranded thousands of commuters on Wednesday. (9/3/15)

NEW YORK - Long Island Rail Road President Patrick Nowakowski again apologized Thursday for the signal problems that caused chaos and stranded thousands of commuters on Wednesday.

The president says he went to the site in Long Island City, Queens where he believes a 100-year-old wire failed, causing the signal issues. The wire should have had a backup, he says, but that failed as well.

Engineers are rewiring the area and expect to have a replacement system up and running by Friday morning.

Mark Epstein, the chairman of the LIRR Commuter Council, says he gives the railroad failing marks in its pledge to improve communication with its riders. "Once again, they violated that 'pledge,'" he says.

However, Nowakowski says that on Wednesday, the agency issued more than 150 customer emails, tweets, Facebook updates and announcements.

According to MTA statistics, there were about 1,000 trains delayed before the signal problems, representing a 33 percent increase over last year. Nowakowski says that of the 141 active trains during Wednesday's morning rush, only 14 of them were deemed on time.

advertisement | advertise on News 12

Top 5 Must See

The committee that oversees Nassau's bus system voted 1 Committee votes against NICE Bus service cuts
A public hearing will be held about the 2 Hempstead IDA announces public hearing on mall tax break
In this Feb. 20, 2012 photo, U.S. Sen. 3 Former astronaut, US Sen. John Glenn of Ohio has died at 95
Building condos on the Indian Hills Country Club 4 Residents debate Fort Salonga housing proposal
Daniel Flowers is described by his family as 5 Police search for suspect in deadly Hempstead shooting

advertisement | advertise on News 12

More News

Trains are being canceled in Jamaica, including Woodside LIRR: Service back to normal after signal issues

The Long Island Rail Road returned to normal service for Wednesday evening's commute after delays

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE