LIRR committee outlines proposed changes

Some changes could be coming to the Long Island Rail Road after a few rough weeks that have led to some big delays for commuters.

LIRR President Patrick Nowakowski announced steps to avert service meltdowns.

LIRR President Patrick Nowakowski announced steps to avert service meltdowns. (9/21/15)

WOODBURY - Some changes could be coming to the Long Island Rail Road after a few rough weeks that have led to some big delays for commuters.

Recent problems began on Sept. 2, when service in and out of Penn Station was suspended due to signal problems caused by a power outage. Almost two weeks later, a freight train derailment caused two days of delays, repairs and canceled trains. And this past Friday, another signal issue caused backups during the evening rush.

During a committee meeting Monday, LIRR President Patrick Nowakowski admitted that the system needs improvement. He announced steps to avert service meltdowns, which include installing a backup system for signal power.

Norkowski also said that the LIRR could do a better job of getting information to its customers. The automated visual and audio messaging systems can give wrong information about train service during major disruptions, he said.

Some commuters who spoke with News 12 said the proposed changes are steps in the right direction. They also said they like the LIRR's proposed idea to have live staff members on station platforms to deliver updates during service disruptions.

The LIRR also announced that it will end its WebTicket program, which enabled customers to order tickets online and have them sent to their homes. That program will end next month.

advertisement | advertise on News 12

Top 5 Must See

Charles Bottitta, who lives on Hawkins Road, says 1 Brookhaven Highway Dept. accused of targeted harassment
The Homeland Security Department released memos outlining plans 2 DACA program in-tact while LI schools struggle for funds
Long Islanders are showing love for Makenzie Cadmus, 3 'Butterfly baby' Makenzie Cadmus turns 1
On Monday, there were 11 phoned-in bomb threats 4 FBI probes threats targeting Jewish Community Centers
The Homeland Security Department released memos outlining plans 5 White House expands deportation policies

advertisement | advertise on News 12

More News

LIRR officials say a signal problem west of Signal troubles cap tough week on LIRR

The Long Island Rail Road is back on track after signal problems near the Jamaica

There will be no eastbound train service to LIRR back on track following train derailment

Commuters boarded buses at the Mineola and Hicksville train stations yesterday as repair crews tried

According to the LIRR, the train and vehicle LIRR train hits car; halts morning commute

Long Island Rail Road says service is back up and running on the Ronkonkoma branch

Long Island Rail Road President Patrick Nowakowski again LIRR president apologizes for signal problems

Long Island Rail Road President Patrick Nowakowski again apologized Thursday for the signal problems that

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE