LIPA officials warn customers about new billing scam

LIPA says hundreds of its customers have been contacted by scammers within the last few days. Officials say the scam involves a caller telling customers

LIPA says hundreds of its customers have been contacted by scammers within the last few days.

LIPA says hundreds of its customers have been contacted by scammers within the last few days. (11/20/13)

WOODBURY - LIPA says hundreds of its customers have been contacted by scammers within the last few days.

Officials say the scam involves a caller telling customers they have to buy a Green Dot Money Pac, which works like a prepaid debit card, in order to pay their bills. The caller then asks for personal information to purchase it.

LIPA does not accept payments through Green Dot or any other prepaid cards.

In some cases, LIPA says the scammer tells customers that they have a faulty meter that needs to be replaced for a hefty fee. LIPA says electric meters are the utility's property and responsibility.

Officials with LIPA say customers should never give personal information over the phone unless the customer initiates the call. Customers who are skeptical about an alleged call from the utility should immediately hang up and call the customer service number on their LIPA bill.

LIPA says customers should never let workers into their home to check wiring unless they have a scheduled appointment. They should also always ask utility employees for proper identification.

Customers who believe they've been contacted by scam artists should call LIPA's Customer Care Center at 1-800-490-0025 or 631-755-6000.

advertisement | advertise on News 12

Top 5 Must See

The Patchogue-Medford School District has set up an 1 LI school district asks for homework opinions
A Lynbrook village police officer suffered broken bones 2 Lynbrook officer hurt responding to bank call; 2 arrested
Nassau police say the incident is the fifth 3 Police: Carle Place knifepoint robbery linked to Nassau pattern
The funds would also go toward repairing and 4 Lawmakers agree to include water protection in state budget
A developer wants to change the zoning so 5 Battle brews over proposed 3-story apartment building in Islip

advertisement | advertise on News 12

Features

Each week, News 12's Doug Geed explores the Check out fun things to do on the East End!

Explore the Twin Forks with News 12's Doug Geed.

Each week a different shelter visits News 12 Dog Day Fridays Series

Each week a different shelter visits News 12 Long Island with pets up for adoption.

News 12 digs deep to find Long Island's Discover Long Island's Hidden Past

News 12's Danielle Campbell digs into Long Island's roots.

News 12's Lily Stolzberg sees how much Long On The Spot

News 12's Lily Stolzberg sees how much Long Islanders know about everything and anything.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE