LAKE GROVE - While thousands of Long Islanders are begging to get their power back, one Lake Grove family is asking for the opposite for safety reasons.

Joe Dovi says a snapped power line sparked a blaze at his home.

Dovi says the fire department attempted to put out the fire in his backyard, but because there is a live wire, there is nothing that they can do.

LIPA tells News 12 Long Island that they are checking on the status of the Dovi's case.

Officials are urging people that see a downed wire to assume that it is live, even if it doesn't appear to be.

LIPA says that about 165,000 customers are still without power.For a LIPA news conference on damage from Tropical Storm Irene, go to your digital cable box and select iO Extra on Ch. 612.

LIPA: Irene damage more severe than initial estimatesLIPA: 90 percent of customers will have power by FridayCuomo: NY outages could last daysLIPA press conference on Irene recovery

MyPics: Hurricane Irene on Long Island

Report an outage to LIPA onlineLIPA Outage MapLIPA FAQ on Irene DamageDisasterAssistance.gov1-800-621-FEMA(3362) or 1-800-462-7585 (TTY)