WOODBURY - on the STEP program registration. He says homeowners can call 1800-621-3362 or go to the disaster assistance website. The Nassau County STEP program hotline is 888-684-4267. Suffolk residents can call 1-800-621-3362. Click "play" to watch the full interview.LI Sandy victims accuse FEMA of inactionLI homeowners still in the dark over FEMA rebuilding programHomeowners call FEMA about new program, are told it doesn't exist