ISLAND PARK - Homeowners who are trying to take advantage of a new FEMA program say they're running into a big problem.

FEMA officials announced a new program last night to help hard-hit Long Islanders. Officials say contractors will be brought in to make temporary fixes so residents can live in their homes while long-term repairs are made.

But about two dozen Long Islanders called News 12 Long Island to say they were told the program doesn't exist when they called FEMA's hotline.

A FEMA spokesperson says the program does exist and that the agency is working with county officials and the state to get Long Islanders back in their homes.

The FEMA spokesperson says it will take a few days for the new program to go from concept to reality and asks the public to be patient.FEMA to make homes livable prior to repairs